Privacy Policy
Finect Pty Ltd ACN 691 074 816 (we, our, us or Finect”) is committed to protecting the personal information that we collect and hold about you. This Privacy Policy (Policy) sets out how we collect, use and share your personal information and how to contact us with any queries or concerns. Although we are not bound by the Privacy Act 1988 (Cth) (Privacy Act), we adhere to the Australian Privacy Principles (APPs) as far as practicable.
Our website contains links to other websites. When you click on a link to another site, you are no longer subject to this Policy.
1. What types of information do we collect and why?
1.1 Collection from you: we collect and store information you provide directly to us (either through the Finect Platform or website, in person, by email, by phone, or by any other direct means) in order to provide our services. This includes:
- Contact information: such as your name, address (including residential address, place of business and registered office), email address, telephone number;
- Personal information: such as date of birth and employment details;
- Identification information: driver’s licence details, passport details and Medicare number;
- Financial information:such as your payment and revenue information (credit card, bank account, sales, taxation debts, revenue, etc); and/or
- Business details:such as the name and nature of your business, your Australian Business Number or Director Identification Number.
1.2 From credit or referral bodies: As part of your engagement, you may authorise us to directly access and collect personal information and credit information on your behalf, such as your bank statements, credit worthiness and other information from referrers, credit providers or credit reporting bodies, subject to legal restrictions.
1.3 Information about your business or others: If you provide us with personal information about someone else or a business/enterprise, you must ensure that you are authorised to disclose that information to us and that, without us taking any further steps, we may collect, store, use and disclose such information for the purposes described in this Policy. This also applies where you are providing information on behalf a company or enterprise and you provide us with personal information relating to officeholders, employees, agents or contractors of the company or enterprise.
1.4 Automatic: we may use cookies (small text files stored on your devices that provide us with information such as your internet protocol (IP) address, server information, internet service provider, and information on how you interact with our website) or similar technologies to collect data and other services that allow us to understand how you use our online media.
1.5 Through other sources: where necessary, we also collect your information from publicly available records. Where appropriate and necessary to do so we collect information from public records such as those maintained by the Australian Securities and Investments Commission, Australian Financial Security Authority (such as the Personal Property Securities Register), and land titles offices in each state. We may do this where it is unreasonable or impractical to collect this information from you.
1.6 Job Applicants: If you have previously applied for a position with us, we may have received your personal information from third parties such as recruiters or external websites. We use the information we receive to contact you about any potential opportunities or to evaluate your candidacy.
1.7 Sensitive Information: We do not collect any information considered to be sensitive information in the Privacy Act. However, if we need to do so, we will only collect this information directly from you or where we have consent to collect the information from a third party.
We will only use your information for the purposes for which it was collected (primary purpose) or a purpose related, or in the case of sensitive information, a purpose directly related, to that primary purpose and if it would be reasonably expected by you or where we have separately obtained your consent.
- Provide us with your credit eligibility information (credit reporting bodies) when you authorise us to make requests and deal with those entities on your behalf, such as Equifax, Illion and CreditorWatch;
- Assess your applications for credit (including renewals), such as financial institutions and other credit providers;
- May provide guarantees on your behalf or verify information that you provide, such as guarantors, partners or trade references;
- Have referred you to us, for the purposes of informing them that you have engaged us following a referral;
- Conduct know-your-customer checks and identity verification, or manage compliance as required by law or by third parties;
- Manage, analyse and enhance our client interactions (including marketing);
- Process information including Zoho, our resource management software;
- Other purposes related to the above.
- putting in place physical, electronic and procedural safeguards in line with industry standards;
- requiring any third party providers to have acceptable security measures to keep personal information secure;
- limiting access to the information we collect about you;
- imposing confidentiality obligations on our employees;
- providing privacy training (including on the appropriate use of systems) to those who are responsible for handling your personal information;
- only providing access to personal information once proper identification has been given.
- obtain a copy of the personal information that we hold about you; and
- identify where we have obtained your Personal Information from, if we have used or disclosed that Personal Information for direct marketing purposes.